Welcome to TheJacketPro! These Terms and Conditions govern your use of our website, services, and products. By accessing or purchasing from TheJacketPro, you agree to comply with these terms. If you do not agree, please do not use our website.
1. General Information
- TheJacketPro operates this website and sells men’s and women’s jackets online.
- We reserve the right to update, modify, or change these terms at any time. Continued use of our website constitutes acceptance of the revised terms.
2. Orders & Payments
📌 Order Confirmation: Once you place an order, you will receive an email confirmation with your order details.
📌 Order Cancellation: Orders can only be canceled before they are shipped. Once shipped, the return process must be followed.
📌 Pricing & Availability: Prices are subject to change without notice. We do our best to ensure accurate stock availability, but if an item is unavailable after your purchase, we will notify you and issue a refund.
3. Shipping & Delivery
📦 We ship worldwide with estimated delivery times provided at checkout.
📦 Delivery times may vary due to location, customs, or unforeseen delays.
📦 Customers are responsible for providing the correct shipping address. We are not responsible for lost shipments due to incorrect details.
4. Returns & Refunds
✔️ Items can be returned within 30 days of purchase, provided they are unworn, unused, and in original packaging.
✔️ Refunds are processed within 5-7 business days after the returned item is received and inspected.
✔️ Customers are responsible for return shipping costs unless the return is due to an error or defective product.
5. Product Descriptions & Warranty
✔️ We strive to provide accurate product descriptions and images. However, colors and materials may vary slightly due to screen settings.
✔️ Warranty: We do not provide an official warranty, but if you receive a defective product, please contact us immediately for resolution.
6. User Accounts & Responsibilities
- Customers may create an account to track orders and save preferences.
- You are responsible for maintaining the confidentiality of your login details.
- We reserve the right to terminate accounts that violate our terms or engage in fraudulent activity.
7. Intellectual Property
- All content on TheJacketPro (logos, images, product descriptions, and website design) is owned by us and protected by copyright laws.
- You may not copy, reproduce, or distribute our content without permission.
8. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
- We do not guarantee uninterrupted access to our website, and we are not responsible for technical issues or errors beyond our control.