Privacy Policy

Effective Date: May 23, 2026

Business Name: TheJacketPro

Website: www.thejacketpro.com

At TheJacketPro, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase from www.thejacketpro.com.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information: Name, email address, phone number, billing address, shipping address, and order details.
Payment Information: Payment details are processed securely by our payment service providers. We do not store full credit card or debit card details on our website.
Account and Order Information: Order history, customer service messages, return requests, and tracking details.
Technical Information: IP address, browser type, device information, operating system, pages visited, referral source, and website usage data.
Marketing Information: Your email preferences and marketing consent, if you choose to subscribe to promotional updates.

2. How We Use Your Information

We use the information we collect to:

Process, confirm, and fulfill your orders
Arrange shipping, delivery, tracking, returns, refunds, and exchanges
Communicate with you about your order, support requests, or inquiries
Improve our website, products, customer service, and shopping experience
Prevent fraud, unauthorized transactions, and misuse of our website
Send promotional emails or updates only where permitted and where you have opted in
Comply with legal, tax, accounting, and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only when necessary to operate our business and provide our services.

We may share information with:

Payment processors to securely process transactions
Shipping carriers and fulfillment partners to deliver your order
Website hosting, security, and IT service providers
Analytics and advertising tools to understand website performance and improve our services
Legal, tax, or regulatory authorities when required by law

4. Payment Security

Payments made through our website are processed by secure third-party payment providers. We do not directly store full credit card numbers, debit card numbers, or sensitive payment authentication details.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support advertising or marketing features.

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Data Security

We use reasonable security measures to help protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no online transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal, tax, accounting, and fraud prevention requirements.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, where legally permitted
Opt out of marketing communications at any time
Request information about how your data is used or shared

To exercise these rights, please contact us at hi@thejacketpro.com.

9. Marketing Communications

If you subscribe to our marketing emails, we may send you promotional offers, product updates, or store news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

12. International Customers

If you access our website or place an order from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

TheJacketPro
135 Sheridan Ave
Brooklyn, NY 11208
United States

Email: hi@thejacketpro.com
Phone: +1 (929) 730-9973