Terms and Conditions

Effective Date: May 23, 2026

Business Name: TheJacketPro

Website: www.thejacketpro.com

Welcome to TheJacketPro. By accessing our website or placing an order through www.thejacketpro.com, you agree to the following Terms and Conditions. Please read them carefully before using our website or purchasing from us.

1. General Information

This website is operated by TheJacketPro, located at 135 Sheridan Ave, Brooklyn, NY 11208, United States.

By using our website, browsing our products, or placing an order, you agree to be bound by these Terms and Conditions, our Privacy Policy, Shipping Policy, and Return and Refund Policy.

2. Products and Descriptions

We make every effort to display product details, colors, materials, sizes, images, and descriptions as accurately as possible.

However, slight variations in color, texture, or appearance may occur due to screen settings, lighting, photography, or manufacturing differences.

We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, availability, or other website content at any time.

3. Pricing and Availability

Product prices are listed on our website and may change without prior notice.

We reserve the right to update prices, promotions, discounts, or product availability at any time.

If a pricing or product availability error occurs after you place an order, we may contact you for confirmation or cancel the order and issue a refund.

4. Orders and Payment

Orders are confirmed once full payment has been successfully received.

We accept secure online payment methods available at checkout.

We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized payment, incorrect information, policy abuse, or violation of these Terms and Conditions.

5. Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible at hi@thejacketpro.com.

Once an order has been shipped, it cannot be cancelled or changed.

Custom-made or personalized orders may not be eligible for cancellation once production has started.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Shipping times may vary depending on the destination, courier service, customs clearance, holidays, weather, or other circumstances outside our control.

Customers are responsible for providing complete and accurate shipping information at checkout.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Return and Refund Policy.

Customers must contact us before sending any item back. Items sent without prior communication may not be accepted.

8. Customer Responsibilities

By placing an order, you agree to provide accurate billing, shipping, and contact information.

You are responsible for reviewing your order details, product size, color, shipping address, and contact information before completing checkout.

9. Intellectual Property

All website content, including text, graphics, logos, layout, design, and images, is owned or licensed by TheJacketPro and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use of website content is not permitted without written permission from TheJacketPro.

10. Website Use

You agree not to misuse our website, interfere with its operation, attempt unauthorized access, upload harmful code, or use the website for fraudulent or unlawful purposes.

11. Limitation of Liability

To the fullest extent permitted by law, TheJacketPro will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim related to a purchase is limited to the amount paid for the product involved in that claim.

12. Third-Party Services

Our website may use third-party services such as payment processors, shipping carriers, analytics tools, or other service providers.

We are not responsible for the actions, policies, or services of third-party providers, but we aim to work with reliable and secure service partners.

13. Changes to These Terms

We may update or revise these Terms and Conditions from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted means you accept the updated Terms and Conditions.

14. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, United States, without regard to conflict of law principles.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

TheJacketPro
135 Sheridan Ave
Brooklyn, NY 11208
United States

Email: hi@thejacketpro.com
Phone: +1 (929) 730-9973